To the Veterans who’ve served: thank you. This week, we’re offering 50% off at Harry’s through GovX.
If you don't love it, return it within 30 days for a full refund - just contact us and we'll take care of you.
You can add me to the list of reviewers let down on the “Mystery” front in favor of repeat Aspen Shampoo. 6 of the last 7 “Mystery” items. May in fact even be 7 of the last 8 as one of the items I received was an older design that doesn’t state Aspen specifically (though it does have the mint and eucalyptus scent and listed ingredients). Not all pictured here as some has seen use (the Aspen Shampoo is still a decent product in it’s own right to be fair), but I think the picture still speaks volumes as to the random and “Mystery” nature of the product selection. Also shown out of fairness, the 1 of 7 (or 1 of 8) non-Aspen shampoo product I did receive, along with the probably-still-Aspen bottle.
We're sorry to hear you've been disappointed with your Mystery Item selections, Devin. We appreciate you sharing such specific feedback about your experience, and we understand your frustration with receiving the same product repeatedly. Thanks for taking the time to document this and give us a clear picture of what you've been getting. Please reach out to our team at help@harrys.com with details about your orders, and we'd like to look into this for you.
The last four, yes, the last four orders I've received have had the same "Mystery" item: a bottle of Aspen shampoo. It really takes the mystery out of everything. I'm still working on using the first one, with 3 more sitting here....
We're really sorry to hear that you've been disappointed with the Mystery Item, Aaron. We totally understand how frustrating it must be to receive the same item multiple times in a row—that definitely takes the fun out of the mystery! That's not the experience we want for you. Please reach out to help@harrys.com and our customer experience team will look into this with you and see what we can do to make things right.
I don't use Shaving Cream. I wish the Mystery Gift was something I could have used.
Great products, too much packaging.
The 5-Blade refill was not in the box, nor was the mystery item.
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